Linh Nguyen Slater

Head of Research, Natwest

Linh Nguyen Slater is a research leader with over 15 years of experience in designing and testing cutting-edge products in financial services, healthcare, automotive, and consumer products. She is adept at leveraging customer insights to develop novel products and improve user experiences.
 

Currently, Linh is the Head of Research at NatWest, where she leads the research division to improve Retail Banking’s digital experiences. Prior to this, she set up the AI research division for Jaguar Land Rover and led the consumer science team in Dyson’s health and beauty innovation labs. She is thought leader in the field of human-centred design and shares her insights on how to create products that people love.  

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