LBBW goes live with Surecomp RIVO to digitise guarantees and letters of credit

LBBW has gone live with Surecomp’s RIVO platform to digitise the management of guarantees and letters of credit, strengthening the German bank’s digital trade finance capabilities.

The implementation gives corporate customers a single digital channel to submit, track and manage applications for guarantees and LCs. The goal is to reduce manual steps, improve transparency and create a more consistent process across the bank’s trade finance operations.

Guarantees and letters of credit remain document-heavy products, often involving multiple checks, amendments and status updates. A centralised platform can help banks reduce operational friction while giving customers clearer visibility over the progress of requests.

LBBW said the platform supports its wider trade finance digitalisation strategy. Thomas Lehmpuhl, Head of Cash Management & Trade Finance at LBBW, said RIVO gives customers a modern self-service tool that simplifies applications and provides real-time visibility. Moritz Lerzer, Head of Innovation and Transaction Management, added that Surecomp remains an important strategic partner for the bank.

The move fits a wider shift across trade finance, where banks are investing in digital channels to improve processing speed, customer experience and operational control. LBBW is one of Germany’s largest banks, with a strong corporate and Mittelstand franchise, making the rollout relevant for businesses managing cross-border trade flows.