Earlypay reports 27-point NPS lift after three invoice-finance systems move to Lendscape

Earlypay says customers migrated to its new Lendscape-based invoice-finance platform are recording Net Promoter Scores 27 points above comparable 2025 results, providing the first quantified customer measure from the Australian lender’s technology consolidation.

The ASX-listed finance provider has moved its invoice-finance business from three legacy platforms onto a single Lendscape receivables-finance system while retaining proprietary client-facing technology and integrations with cloud-accounting services including Xero and MYOB.

Completion of that migration had already been disclosed before 27 August, meaning the platform move itself is not the new development. Today’s release adds the 27-point NPS comparison and provides more detail on the customer experience following migration.

Earlypay said customers now have greater visibility over funding and faster access to approved funds. The company selected Lendscape in 2025 after assessing alternatives, with API connectivity allowing Earlypay to combine the vendor’s core receivables platform with its own portal rather than adopting an entirely off-the-shelf client interface.

The significance for an invoice financier lies partly behind the front end. Consolidating three systems reduces the amount of engineering capacity required to maintain separate platforms and gives the lender a single infrastructure layer from which to automate administration, deepen accounting integrations and develop new broker and customer functionality.

Earlypay intends to use some of that capacity for responsible adoption of artificial intelligence. It has not disclosed specific AI products, implementation dates or expected cost savings.

There are also limits to the performance data released today. Earlypay has not disclosed the absolute NPS score, the number of customers included in the comparison or whether the 2025 and 2026 groups were identical. The 27-point improvement should therefore be treated as a company-reported early indicator rather than independent evidence that the technology change has improved the whole portfolio.

For receivables-finance technology providers, however, the project provides a measurable test of a familiar strategy: replacing multiple legacy cores while keeping proprietary customer technology at the edge. The next test will be whether that architecture produces sustained improvements in servicing efficiency as well as customer satisfaction.