Sue Chapple

Chief Executive, Chartered Institute of Credit Management

Sue is Chief Executive of the Chartered Institute of Credit Management (CICM), the largest recognised professional body in the world for the credit management and collections community.  

With over 30 years’ experience in operational credit management across finance, utilities and public sector, Sue is passionate about good business practice, improving cash flow and raising the profile of this critical role within companies and government. She also sits on a number of industry and UK government-led bodies.