As a direct response to requests from small- and medium-size enterprise (SME) customers, Gerling NCM has set up a free hotline number – 0800 212131 –that will be open from 9am to 5pm, Mondays to Fridays, with Gerling NCM experts in credit management and debt collection answering calls. The hotline has been introduced as an extra resource for companies to use when they need help and advice on how to improve their in-house debt collection procedures, or guidance on what to consider when looking at bringing in outside help.
“Good credit management and debt collection procedures are not just the preserve of major multi-national organisations,” says Lisa Edmonds, Head of UK Marketing, at Gerling NCM. “Being paid in full and on time is even more important for smaller businesses, as they often do not have the cash cushion that larger companies do. And one hefty bad debt might be enough to bring a small company down.
