EULER Trade Indemnity, the UK’s leading credit insurer, has restructured senior management team responsibilities. These changes are designed to streamline all commercial underwriting activities and provide a central focus for consistent and effective service delivery.
Phil Mercer has been appointed Head of Operations, with responsibility for optimising consistency and effectiveness of service delivery to the customer. Phil will act as a focal point for the change management projects that the business is presently undergoing. Phil will also have responsibility for Business Continuity and operational FSA regulatory requirements.