Yes, it is alive. The potential is there and the business is growing, slowly but steadily. In the last year we have seen a growing interest in our corporates for the BPO, on the import and export side. The biggest hurdles we experience are banks that have not invested in the BPO yet or are not BPO ready. We try to support them and get them ready and we are happy to share our experience. Banks might hesitate due to investment reasons, lack of knowledge regarding the business potential or problems to create a business case. I see growing potential for the BPO, steady increase of BPO business and hope that the BPO reaches the tipping point in the near future.
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